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Top 5 Considerations When Shopping for Practice Management Software

Posted in Law Firm Management

Top 5 Considerations When Shopping for Practice Management SoftwareToday’s guest post is by Jennifer M. Ramovs, Esq., who is Director of Training & Education at Affinity Consulting Group. Affinity consultants work with law firm clients on technology audits; strategic business & management assessments; technology selection and implementations; traditional and cloud-based financial practice management; litigation support and trial preparedness; and in-house training and professional development.

Every firm is different, but a few things remain the same for all law firms looking to purchase a practice management program, regardless of their size, practice areas, or level of technical aptitude. Here are the top 5 things that should be considered when shopping for practice management software to run your law firm:

  1. Understand the investment of time it will take to do the necessary research to find the right program. You will need to work with a consultant who asks you a ton of questions, learns about your business, your process, your situation, and your goals. This can’t happen in a 5 minute conversation. You will need to demo multiple programs, and multiple people with multiple perspectives on your firm’s needs should be included.  Balance this with too many cooks in the kitchen, but make sure the right areas of your practice are represented, and have the ability to ask pointed questions about the product so they can see how they will do their jobs. Nothing makes our teams more nervous than wondering how they will do their jobs once the change is implemented.
  2. Know what you are trying to accomplish. If you attended a seminar and left feeling like you should have Practice Management, know why you felt that way. Did you recognize that you have inadequate conflict searches? Are you trying to make it easier to share data across firm members? Are you struggling with capturing your billable time? Are you looking to automate processes? Are you looking to automate documents? Find documents? Do you want to be able to see phone call and emails others in the firm have had with the client? Do you require a contact and calendar sync with Outlook? Do you need something that will run in Windows and Mac? How important is remote access? DO you have reporting requirements? Most importantly – ask your TEAM what they need. Do not assume that you know…just because they are getting their jobs done doesn’t mean they have what they need. Survey your staff – and give them a voice.
  3. Know what else you already use, and why you use it. Integration with Practice Management programs is a big deal. Take an inventory of your hardware and software – they are important elements. Do you use office products like Outlook, Word, Excel? Or, are you a Google Apps firm? Do you use a PDF program like Adobe, FoxIt, or others?  Do you already have a Time, Billing and Accounting program? Do you use Practice Area specific software? Forms software?  Remote time entry software? Do you run reports out of a current system that will need to be duplicated? Does one paralegal keep a spreadsheet safely on his or her desktop that is backbone of the whole practice? A good consultant will help you identify whether there will be redundancy, or integration possibilities. Remember, technology is supposed to make things easier, not harder. And make sure you ask everyone. As the partner or the firm administrator, you might be surprised what people are using, and how much they rely on it.
  4. Require good demos. All vendors and their sales team can give you a quick overview of their program, and most can even send you a video. But you will need more. You should spend no less than an hour looking at a program with a qualified member of the vendor’s consulting team, or, an Independent consultant who can give you a tailored demo based on the unique needs of your firm. Do not buy anything after seeing a 15 minute video, or because your friend from law school uses it and likes it. Have examples of reports you need available for your demo consultant. Provide real life scenarios to your demo consultant so you can see how the software will improve your life – and the life of your staff.
  5. Start thinking about Cost, Cloud, and Commitment. If you go into the purchase of Practice Management with a preconceived idea of how much it should cost, or a preconceived idea as to whether you will use a Cloud program, and WITHOUT the commitment (financial and time) to making the product work, your implementation will be a bust. Cost is absolutely a consideration – we know people can’t write blank checks. Understand your firms’ financial position, what they are willing to invest, and consider payment options like leasing, etc. Start thinking about whether you would entertain a Cloud option. If you had an opinion about Cloud 3 years ago, open your mind and think again. Cloud isn’t the right choice for all firms, but it is solid option and should be given a chance. And finally, be committed. If you spend the money on the software, be committed to learning it. Be committed to providing your staff a perpetual resource for continued learning, and don’t give up.

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NEW! Free Webinar: 5 Low Cost & No Cost Strategies to Transform Your Law Firm

Posted in Law Firm Marketing, Legal Marketing Strategies

NEW! Free Webinar: 5 Low Cost & No Cost Strategies to Transform Your Law FirmHave you ever failed to use a business growth strategy for your law firm because you thought it would be too expensive or time consuming?

Are you ready to learn proven strategies that can significantly increase your referrals?

Are you tired of watching your cash flow stagnate or drop month after month?

This new 60-minute on-demand webinar on 5 Low Cost & No Cost Strategies to Transform Your Law Firm will show you the best proven low or no cost marketing strategies developed specifically for attorneys looking to build a lifestyle law firm.

The ability to build a “lifestyle law firm” – one that enables you to do what you want, when you want to do it – is the key to financial independence for attorneys. When you develop a law firm that takes care of all your financial needs, it gives you freedom to enjoy your life and invest in the people and activities that are meaningful to you. This is something so few people have an opportunity to do!

During this webinar, you will discover simple and effective ways to:

  • Convert more prospects into paying clients
  • Enhance the client experience in order to build loyalty and referral sources
  • Drive more website visitors to take action and call you
  • Use third party credibility in a way that compels prospects to hire you
  • Implement follow-up strategies to stay in contact with your prospects until they hire you.

Click here now to order the 5 Low Cost & No Cost Strategies to Transform Your Law Firm webinar.

3 Simple Solutions You Can Implement Now to Grow Your Law Firm

Posted in Law Firm Development

3 Simple Solutions You Can Implement Now to Grow Your Law FirmWe held another Rainmaker Retreat session in Las Vegas last weekend and, as usual, I opened the floor for questions. I always enjoy this part of the Retreat since the questions attendees ask are usually on the minds of more than just the person asking the question.

Learning from each other is one of the best features of a Rainmaker Retreat. It is rare to have a venue where everyone in the room faces many of the same issues; most attorneys don’t participate in these types of gatherings where weaknesses are put on the table and solutions explored.

From attendees’ questions, I was inspired to offer these three simple solutions that you can implement today to grow your law firm over the next year:

  1. I’m a great attorney, so why do I need to use social media to showcase it?

Unfortunately, it’s not enough to just be a “great attorney” anymore because there are many less qualified attorneys out there you are competing with who understand how to market effectively and they are taking your business. A majority of consumers looking for lawyers start online and social media ranks high in search engine results. A post you wrote that may address their exact issue could very likely pop up, meaning yours would be the first law firm they would likely call. Social media is no longer a “nice to have,” it’s a “have to have.”

  1. I don’t have a big database; what’s a good place to start in order to grow it?

Actually, you may have more contacts than you think. Not only do you have all the contact information of the people you have done business with, you can look at your email contact addresses and also get the email addresses of those individuals you are connected with in LinkedIn. Right off the bat this will give you a bigger database then you thought.

You can also begin to speak, attend networking events or create Free Reports that motivate people to give you their contact information in order to get valuable information back.

Lastly, any time you meet someone or someone calls your office, get their contact information so you can begin to communicate with them on a regular basis in a meaningful way.

  1. I’m told frequently “you cost too much.” How can I handle this?

That’s an objection many attorneys get. There are several ways to effectively handle this. But one of my favorite is as follows.

Prospect: “You cost too much.”

Attorney: “I appreciate where you are coming from. Let me ask you this, when you say that, are you talking about the cost or the price?

The individual will give you a blank look because as far as they are concerned those two things are the same.

You then say:

“Let me explain. The cost to have me handle your divorce and custody case is $25,000, but the price of not paying that amount is potentially losing custody of your child, having to pay more in alimony than you should, and having to suffer through endless court battles for months in order to reach a resolution.

I’m not the cheapest attorney out there and if that is what you are looking for, I have an attorney I can refer you to.

But I am the attorney who will handle this situation in a way where you get the best possible outcome with the least amount of stress and unnecessary emotional turmoil.

So let me ask you now, is cost really the most important factor in your decision?”

If they answer yes, that’s fine because you don’t really want to do business with them anyway!

We have a spot for you at one of our next Rainmaker Retreats:

You can register online for these sessions or by calling 888-588-5891.

FindLaw Survey Finds Consumers Likely to Hire Social Media-Savvy Lawyers

Posted in Social Media Marketing for Law Firms

FindLaw Survey Finds Consumers Likely to Hire Social Media Savvy LawyersAttorneys who post and participate on social media sites should welcome the results of a recent FindLaw survey that revealed a majority of consumers are likely to the hire an attorney who is active on social media.

In a survey of a demographically balanced sample of 1,000 American adults, 54% said they would be likely to hire a lawyer who is active on social media. For adults between the ages of 18 and 44, that number goes up to 69%.

Of those adults surveyed by FindLaw, 84% said they use at least one social network, with Facebook being the most popular (73%) followed by Instagram (28%), Twitter (27%), Pinterest (24%), LinkedIn (21%) and SnapChat (16%).

The survey also found that 34% of consumers have already used a social network to assist them with finding local service providers, including lawyers and doctors. For consumers between the ages of 18 and 34, almost half — 48% — said they have used a social site to find a local service provider.

Whether you are already active on social media or not, here are some rules that every attorney should know — use them to guide your efforts.

#1 – Different social media platforms reach different markets. You have to know your target market in order to choose the best social network to spend your time and effort. Consumer law attorneys should be active on Facebook. Business law attorneys should spend their time on LinkedIn. Choose second tier social networks according to your target market demographics.

#2 – Don’t use social media as just another advertising channel. To effectively use social media, you must have a deft touch. Social media is about engagement, building trust and establishing relationships, not ambulance chasing. While having a live chat button on your website or social media page to allow interested prospects to easily connect with you is a good thing, you must be careful not to see social media as just another platform for pushing promotional messages.

#3 – Produce great content. The quality of the content you provide on social media is a direct reflection of how people will perceive the quality of your law practice. When you put something out on Facebook, LinkedIn or Twitter, it must be something your prospects and followers find valuable, informative and interesting. We recommend that 80 percent of your content be educational and nonpromotional. If you’re posting or retweeting another’s content – a great way to consistently add value – make sure that the content meets your criteria for excellence.

#4 – Engage with others. If someone posts a comment or response to your article or post, be sure to respond in kind. The first word in social media is social! Don’t fall into the trap of only connecting with people you already know. Use social networking to expand your sphere of influence.

#5 – Focus. Specializing in your area of practice helps you to build trust and authority, so focus on messages that reflect what your practice is about. If you have multiple practice areas, spend 80 percent of your time promoting the area that makes up 80 percent of your business.

#6 – Be authentic. Write for those people you want as clients or referral sources, not for other attorneys. Let your personality come through in your posts.

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SocialMediaFREE Webinar: Leveraging the Power of Social Media

For solos and small firms, the goal of social media is lead generation and business development, pure and simple. How you get there is by building targeted relationships, providing solid content, and consistently adding value. Attorneys we have worked with at The Rainmaker Institute regularly receive 100-250 new leads every month just from efforts online and via social media.

Learn about the social media networks that will work best for your firm and how to leverage them to get more leads by watching my latest free webinar – Leveraging the Power of Social Media.

During this free one-hour webinar, you will learn:

  • 3 low cost marketing tools for maximizing your results from social media
  • The 3 biggest mistakes lawyers make with social media and how to avoid them
  • Top 10 steps to jumpstart your referrals on LinkedIn
  • Using Facebook to connect with potential clients and referral sources
  • How to get qualified leads on Facebook for 90% less than on Google PPC
  • How to use content marketing to position yourself as an industry thought leader
  • Insider secrets to getting more leads from your blog

If you want to discover real-world strategies that work for attorneys when it comes to generating and converting leads using social networks, learn how by watching this free webinar.

Register online now for immediate access to this free one-hour webinar.

 

 

4 Steps to Convert Inbound Leads to Appointments

Posted in Lead Conversion

4 Steps to Convert Inbound Leads to AppointmentsMany of our clients come to us because they have a real problem turning inbound leads into appointments. In almost every case we see, the firm lacks a process for following up on leads. When these firms take the necessary steps to implement a process and start seeing the results, they understand what a waste of time and money it’s been to let those leads fall through the cracks.

Establishing the right system to follow up with inbound leads and automating as much of the process as possible will help you capitalize on the money you are investing in lead generation and turn those leads that are falling through the cracks into dollars that fall to your bottom line.

Here are four steps you can take tomorrow to increase your inbound leads into appointments:

  1. Delegate each lead to a specific person. To have an effective lead conversion system, you must have a process for following up. Just plotting them on a spreadsheet is no good unless you make someone specifically responsible for following up. More leads fall through the cracks due to lack of follow-up than for any other reason. Why would you spend money on generating leads that never get followed up on? Stop wasting your money and make the proper assignments to ensure those leads get a call or email back quickly!
  2. Qualify each lead. The first thing you need to determine is if the lead is a good fit for your firm. If you haven’t developed an ideal client profile, you must do that. Make it as specific as possible — company size, type of business, income level, age — whatever makes someone a good client fit for you needs to be identified and written down, then handed to your sales team to help them qualify each lead.
  3. Personalize your response. Once you have qualified a lead and find it a good fit, you then need to personalize your response to them. How did they reach out to you? If they came to you via your website, your response to them should mention this. Also mention any specifics about why they reached out to you — i.e., “I understand you need help with child custody” or whatever their problem may be.
  4. Keep following up. Persistence is important when following up with any lead. Research has shown that many sales people give up after 1-2 tries — this is simply not enough. People are busy and sometimes no matter how much someone wants to move forward with something, life just sweeps them away and it gets placed on the back burner. Remember they have a legal issue that needs to be handled.This can be scary for them and quite possibly they want to put their head in the sand and ignore it. It is your responsibility to communicate with them and get them to take action. Contact them a minimum of 5-7 times before giving up. Of course, attorneys should always delegate this follow-uptask to a member of their intake team to be sure it gets done.

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New DVD:  Top 10 Strategies to Triple Your Lead Conversion RateNew DVD: Top 10 Strategies to Triple Your Lead Conversion Rate

In this powerful DVD, you will learn from legal marketing expert Stephen Fairley the revolutionary strategies top performing law firms are using to improve their lead conversion and client retention.

It’s easy to assume your law firm has the right systems and processes in place, but once you hear Stephen reveal the secrets of law firm lead conversion and client retention you will be eager to get back to the office and make some immediate changes so you can begin to plug the holes that are resulting in LOST revenue for your firm.

Specifically you will:

  • Discover over 10 strategies that will immediately improve your law firm lead conversion when implemented
  • Gain insight into the top mistakes law firms make that negatively impact their lead conversion and how to fix them now
  • Deep dive into the five stages of lead conversion and specific strategies to improve at every stage
  • Discover where your law firm processes are leaving money on the table and how to plug the holes and increase your revenue
  • Get your hands on the most critical numbers your law firm must be tracking and why

Available as a DVD or as an MP4 download, this normally $97 offer is only $19 with the promo code DVD19. Order yours now!

 

Top 2 Challenges for Small Law Firms: Time & Money

Posted in Law Firm Management

Earlier this week, I wrote about the results from a recent Thomson Reuters survey in a post entitled, Top 5 Challenges Solos & Small Firms Face.  The second most pressing problem was time spent by small firm attorneys on administrative tasks — almost 40% of a small firm lawyer’s day will be spent on doing something other than practicing law.  If you bill $200/hour, you are losing $640 a day on stuff you can’t bill for — and that really adds up!

The infographic below shows the primary pressure points facing small law firms and solos today.  The good news is that you can solve many of these issues with the strategic use of technology.   For example, document management is a big issue for law firms and I’m not just talking about the cost of all that paper, printing, copying, etc.  This is why I’ve gotten together with Barron Henley, a partner at Affinity Consulting Group, to put together a free webinar for attorneys on document automation.

This free webinar —Document Automation: The Key to Drafting Documents Accurately & Effectively — will be on Wednesday, Sept. 7, at Noon PT/3 p.m. ET.  You can register online here.

During this webinar, you will learn better options for drafting new documents while increasing speed and accuracy, and improving your bottom line.  All registrants will receive a recording of the webinar to watch at their convenience, so even if the timing doesn’t work for you, go ahead and register so you can get your free copy of the recording.

Top 2 Challenges for Small Law Firms: Time & Money

How to Avoid 6 Common Law Firm Management Mistakes

Posted in Law Firm Management

How to Avoid 6 Common Law Firm Management MistakesThe practice of law in and of itself is a win/lose proposition. One side wins, the other side loses. Every good attorney I know wants to win. However, focusing only on the win often leads to missteps when it comes to managing a law firm because if you are afraid to fail, you’ll never try anything new.

Here are six common law firm management mistakes and what you can do to avoid them:

Failing to plan. To start and run any business, you need to focus on the big picture, but you can’t let that blind you to the importance of detailing the steps you need to take to make your firm a success. Having a plan helps you keep on track to achieving your goals and make important adjustments along the way.

Thinking you know it all. You know the law, but they didn’t teach you how to run a business in law school. You need to create a team that will make your business successful, bringing the best people onboard in the different disciplines you need for financial management, marketing, sales, etc., and ensuring they succeed by investing in the latest technologies to support their efforts.

Failing to take care of business first. Too many times lawyers focus solely on their clients without focusing on the bottom line. The result is devastating: not sending out invoices on time, not raising your rates for years, not actively cross-promoting other services your firm offers, and not staying connected with former clients.  Be sure to put processes in place for each of these important disciplines so nothing falls through the cracks.

Throwing money at marketing without tracking ROI. With the increased competition and level of sophistication in the legal marketing industry, to get ahead you must be faster, smarter, and more effective than your competitors. Your ability to leverage digital and social media marketing and automate your marketing system will allow you to dominate larger firms with bigger budgets; however, every dollar must be accounted for and every effort must be measured for ROI.

Hiring the wrong people. Superstars are the currency of the new economy. You have a limited number of positions to fill in your firm and you can only afford to retain superstars in every position. If you find a position filled with someone who is “good enough,” either eliminate the person or eliminate the position. You set the standard. You raise the bar. Excellence is the only attitude you should allow.

Not investing in technology. Can you imagine practicing law without a computer or the Internet? In 15 years, you will be saying the same about financial management and marketing technology. For the 21st century law firm, you must take advantage of advanced technologies that make you more efficient and effective.

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Free Live Webinar 8/17: Top 10 Ways to Attract New Clients with Legal VideoFree Live Webinar Tomorrow (8/17): Top 10 Ways to Attract New Clients with Legal Video

Legal video is one of the best ways to convert prospects into paying clients. We are visual beings and when we see someone talking on video we see their expressions, hear their voice and can begin to feel a shared reality with the person we are looking to do business with.

Join me and Michael Mogill, President and CEO of Crisp Video Group, for a live webinar on Wednesday, August 17, at 11 a.m. PT/2 p.m. ET on Top 10 Ways to Attract New Clients with Legal Video.

You will discover:

  • How to get your legal video in front of your perfect audience
  • Using video on your website to convert more contacts into contracts
  • Leveraging the power of social media to make your videos go viral
  • Advanced YouTube strategies they don’t want you to know
  • 3 types of legal videos proven to get you more cases

Register online now for this free live webinar on Wednesday, August 17, at 11 a.m. PT/2 p.m. ET. Registrants will also receive access to the recording of the live webinar.

Law Firm Management: Top 5 Challenges Solos & Small Firms Face

Posted in Law Firm Management

Survey Results: Top 5 Challenges Solos & Small Firms FaceThomson Reuters Solo and Small Law Firm group recently completed a survey of solos and small firms (less than 30 attorneys) to identify the biggest challenges these firms face and what they are doing to address them.

The top five challenges in order of importance include:

#1: New business development

#2: Too much time spent on administration

#3: Dealing with increasing complexity of technology

#4: Controlling costs

#5: Rate pressure from clients/clients demanding more for less

One of the most interesting insights was how solos and small firm attorneys spend their days. Attorneys in small firms report spending just 61% of their time on practicing law, while solos spend only 55% of their time practicing law. The rest of their time is spent on managing the firm and clients.

So how are small firms and solos dealing with these challenges? Unfortunately, most are not:

Implemented changes to address issue Have plan but have not yet implemented Do not have plan
New business development

37%

22%

41%

Too much time spent on administration

19%

40%

41%

Complexity of technology

28%

36%

36%

Controlling expenses

46%

25%

29%

Rate pressure/more for less

34%

24%

42%

So let me summarize and then throw something else out there from the survey that will shock you. According to the survey:

When it comes to new business development, 63% of solos/small firms either don’t have a plan or have done nothing to implement one.

When it comes to reducing the time spent on administrative tasks, 81% of solos/small firms either don’t have a plan or have done nothing to implement one.

When it comes to dealing with complex new technology, 72% of solos/small firms either don’t have a plan or have done nothing to implement one.

When it comes to cutting costs, 54% of solos/small firms either don’t have a plan or have done nothing to implement one.

When it comes to dealing with rate pressure from clients, 66% of solos/small firms either don’t have a plan or have done nothing to implement one.

That’s a whole lot of doing nothing to solve some pretty big problems. YET… according to this survey…85% of solo or small firm lawyers consider themselves to be successful or very successful! And their #1 measure of success is overall profits!

Many of these problems have a simple solution: putting systems in place to improve efficiency and reduce lawyers’ time spent on administrative tasks and cutting costs. The competitive edge that small firms have is the ability to give clients more personalized attention, yet you are unable to do this unless your firm is truly efficient.

We have a couple of free webinars you should watch that will help you increase your productivity and cut costs. Just click on these links to view:

6 Key Numbers Every Attorney Must Know

How Law Firms Can Use Dashboards to Save Time, Increase Productivity and Close More Cases

 

Free Live Webinar 8/17: Top 10 Ways to Attract New Clients with Legal Video

Posted in Law Firm Marketing

Free Live Webinar 8/17: Top 10 Ways to Attract New Clients with Legal VideoAccording to the Pew Internet Project, 78% of adult Internet users watch videos online – on YouTube, their smartphones and on social media networks.  That’s almost everyone.

In fact, legal video is one of the best ways to convert prospects into paying clients. We are visual beings and when we see someone talking on video we see their expressions, hear their voice and can begin to feel a shared reality with the person we are looking to do business with.

Join me and Michael Mogill, President and CEO of Crisp Video Group, for a live webinar on Wednesday, August 17, at 11 a.m. PT/2 p.m. ET on Top 10 Ways to Attract New Clients with Legal Video.

You will discover:

  • How to get your legal video in front of your perfect audience
  • Using video on your website to convert more contacts into contracts
  • Leveraging the power of social media to make your videos go viral
  • Advanced YouTube strategies they don’t want you to know
  • 3 types of legal videos proven to get you more cases

People buy emotionally and justify logically, so the more emotion you can conjure on your website with videos the better. Here are some tips for making videos that connect with prospects:

  • Look professional — wear a suit.
  • Clean up your office so the viewer can’t see piles of stuff on your desk or credenza.
  • Prepare what you are going to say but don’t read from a script.
  • Produce at least one video that says what you do, but use the rest to provide actual educational content (for example, if you are a business attorney, do segments on different subjects like tax, employment law, IP, business formation and business planning).
  • Post your videos on your website and create your own YouTube channel with links back to your site and/or blog.

Register online now for this free live webinar on Wednesday, August 17, at 11 a.m. PT/2 p.m. ET. Registrants will also receive access to the recording of the live webinar.

6 Steps to Help You Hire Superstars for Your Law Firm

Posted in Law Firm Management

6 Steps to Help You Hire Superstars for Your Law FirmHaving good employees is critical to the success of your law firm. If your intake person sucks, your lead conversion rate suffers. If your paralegals suck, your work product suffers. If your attorneys suck, your clients will leave you.

I learned some time ago that hiring Superstars is the key to positive, steady growth. I am proud that we have hired the right people because together we have built our company into the nation’s leading law firm marketing company. I could not have done this by myself.

You can’t get the lifestyle law firm you’ve always wanted by yourself either.  You need Superstars in your organization to make this happen. Here are six steps to help you hire Superstars for your law firm:

  1. Write a clear, concise job description. Writing up a comprehensive job description will not only get you better qualified candidates, it will also help you clarify in your own mind exactly the type of person you want for the job. It also helps you conduct better interviews. Include the roles and responsibilities, what skills or knowledge is required and the personal characteristics you are looking for in your new hire.
  2. Create a hiring schedule. I hear all the time from solos and small firms that they simply don’t have the time to hire the new person they really need. So I guess you don’t have more time to make more money? Because if you really need someone to fill a particular role, something important is falling through the cracks. Set a deadline for when you want your new employee to start working and work back from that, setting aside time on your calendar for application reviews, reference checks and interviews.
  3. Look in the right places. If you post an opening on an online job site, chances are you will get hundreds of applicants. Who has time to wade through all of that? Instead, target your recruiting like you target your marketing. As you are networking online or in your community, talk to your contacts to see if they know someone who might fit your needs.
  4. Make hiring a team effort. The person you hire will be working with everyone in the firm, so enlist the help of other employees for the hiring process. Getting different perspectives on potential hires can save you from making a disastrous hire. Having your team involved in the hiring process can also ensure your new hire will be a fit for your company culture, an important factor in any business but especially in a service business.
  5. Always check references. You’d be amazed at how many people will fall in love with a candidate on paper and fail to check their references. When you talk with a reference, try not to ask leading questions and listen for nonverbal cues like the tone of voice, which can be more telling than the words they are using.
  6. Consider a contract position. Consider having your best candidate join in a contract position before bringing him or her on fulltime. This will allow you the time to more accurately assess how they will perform in your firm before you fully commit.

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Free Webinar: How to Find, Train & Retain the Best TalentFree Webinar: How to Find, Train & Retain the Best Talent

You can’t get the lifestyle law firm you’ve always wanted by yourself.  You need Superstars in your organization to make this happen and our free webinar on How to Find, Train and Retain the Best Talent can get you on your way.  You can access it for free and watch it at your convenience.

The webinar is led by Jay Henderson, founder of Real Talent Hiring, and one of the nation’s leading authorities on how to find and hire the right talent to grow your business. Having good people is what separates good law firms from great law firms. If you want to hire better, more productive people, you cannot afford to miss this webinar.

Some of the topics Jay covers include:

  • The 3 P’s of hiring and driving performance
  • The Superstar Profile
  • The Superstar Magnet for attracting talent
  • Best interviewing strategies
  • Testing: Should you test candidates and what to be aware of

Studies show that companies with happy employees are 12% more productive and 20% more profitable than those with unhappy employees.  Once you have a group of Superstars working for you, you will never want to settle for anything less.

Register online now for the free webinar, How to Find, Train and Retain the Best Talent, and start hiring the people you need to succeed!