Study Shows Legal Directories and LinkedIn Used Most by In-House Counsel to Vet Referrals

Legal research firm BTI Consulting was commissioned by LexisNexis to conduct an online study of how in-house legal professionals vet referrals.  The study was conducted in December 2010 and January 2011, and includes responses from more than 570 in-house legal decision makers.

Key findings from the study:

  • 77.1% of in‐house counsel and staff use a legal directory or online lawyer profile to validate the credentials of a referral.
  • 80.8% of corporate counsel and staff use online lawyer profile services to identify attorneys in unfamiliar jurisdictions or areas of expertise when a referral is unavailable.
  • In‐house legal departments use online lawyer profile services for an average of 4 key activities when selecting, evaluating and hiring outside counsel.
  • Absence from a legal directory hinders up to 51.4% of clients from hiring a law firm.

The bottom line: if you rely on business from in-house legal sources, you better have a robust and up-to-date profile on the leading legal directories and LinkedIn.

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