Law Firm Marketing: How to Nurture Leads To Dramatically Increase Conversion Rates
The 2012 Lead Generation Benchmark Report by MarketingSherpa, which studied almost 2,000 business organizations to identify key industry trends for generating high quality leads, has found that organizations that nurture leads experience a 45% increase in lead generation ROI than those that do not.
At the Rainmaker Retreat, our two-day law firm marketing boot camp, I share the story of an attorney who attended one of our sessions last year. After the first day, she came up to me to say that she had been hearing from us for almost 10 years, and finally decided she needed to attend our Rainmaker Retreat, and how glad she was that she did.
If nothing else, this reinforced to me the importance of nurturing leads. I had no idea it would take someone 10 years to respond to our lead generation efforts, but I’m certainly glad we didn’t drop her off our list. You never know when someone will decide they’re ready to buy, even a decade later!
Lead nurturing is simply helping people rather than trying to sell them something. It is identifying their “point of pain” and giving them the answers that help them alleviate the pain. Those answers can come in many different forms, including:
- Blogs
- Answering questions on Avvo, JDSupra or other forums like LinkedIn
- Offering a free report or white paper
- Publishing articles
- Posting videos on your website or YouTube
The content you deliver should benefit your prospect, whether or not they “buy” from you. By having a lead nurturing program in place, the quality of your leads will increase and so will your conversion rates. Even if it takes a few years for some prospects to get there.
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FREE REPORT: 8 Reasons Small Firms & Solos Should Publish an E-newsletter PLUS 3 Steps to Get Started
In less than a few hours a month, you can produce an effective electronic newsletter, also known as an “E-newsletter.”
An E-newsletter is a customized electronic newsletter that is commonly used in business, but rarely in the field of law. If you are truly interested in the long-term success and sustainability of your practice, you need to learn how to leverage technology and the Internet to build it.
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