The Rainmaker Blog
Should You Ever Give a Client the Boot?
A recent post at LawMarketing.com entitled, Is It Time To Fire Some Of Your Law Firm Clients? Is a good read for attorneys who have ever wondered if they should fire a client...and I am guessing that would be most of you.
A bad client can drag you and your entire firm down, both emotionally and financially. According to the post, there are 3 clear signs when it’s time to fire a client:
1. You find yourself avoiding any contact with the client.
2. Client demands are totally unreasonable and unattainable.
3. The client does not respond when you need them to provide important information.
Of course, getting a bad client happens to all of us, but if you find yourself with more than you can handle, you are obviously doing something wrong when it comes to prospecting for new clients.
To avoid having a bad client in the first place, you need to focus on profiling your ideal client, then going after them with your law firm marketing efforts. Train yourself and your staff to do a better job of qualifying prospects and having a more specific approach to your client intake process. Manage client expectations from the beginning, and be sure you can deliver on them. If you don’t, you’re doomed to more bad clients that will suck all the joy out of your life and your practice.
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