“The competition that kills you doesn’t always look like you.”

Those are the words of Richard Susskind OBE — British author, speaker and independent adviser to professional firms and governments around the world — who has long been focused on the future of professional service and, in particular, the way that technology and the Internet are changing the work of lawyers.

Richard, who holds a doctorate in law and computers from Oxford, has worked on legal technology for over 30 years and is the author of The Future of Law (1996), Transforming the Law (2000), The Susskind Interviews: Legal Experts in Changing Times (2005), The End of Lawyers? Rethinking the Nature of Legal Services (2008), and Tomorrow’s Lawyers (2013).

His most recent book is The Future of the Professions, co-authored with his son Daniel Susskind, a lecturer in Economics at Balliol College, Oxford. In this Bloomberg video, Richard discusses the three biggest challenges facing the legal profession today and what he thinks will be the difference between success and struggle: