The Rainmaker Blog

The Rainmaker Blog

Law firm marketing and business development strategies

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Tag Archives: client service

A Cheap, Easy Way to Gain a True Competitive Advantage for Your Law Firm

Posted in Business Development for Law Firms
Lawyers are always looking for ways to gain a competitive advantage over other attorneys in their area who practice the same kind of law. Yet there is one easy, inexpensive way to accomplish this that is often overlooked: client service. Providing good client service is not enough these days and this is why: Great client service… Continue Reading

Want a Get & Retain More Clients? Steal These Client Service Strategies from the Ritz-Carlton

Posted in Law Firm Management
I do a lot of traveling, speaking at bar associations, meeting with clients and holding our two-day Rainmaker Retreat legal marketing seminars across the country. Like many road warriors, I have found many benefits to upgrading my hotel experience. When I can, I make it a practice to stay at a Ritz-Carlton. As a somewhat demanding business… Continue Reading