Forrester Research recently conducted a study on behalf of Act-On, a cloud-based marketing software firm, to examine the habits of successful small business marketers in a tough economy. 

Researchers found there were 7 key factors that differentiated small businesses that outperformed others in a tough economic environment; those include:

1. An emphasis on online over offline marketing strategies;

2. A focus on new business leads and customer lifetime value over customer acquisition cost savings;

3. The execution of highly-optimized, multi-channel campaigns leveraging email, web and social media;

4. Nurturing leads carefully until the time is right rather than trying to sell from the get-go;

5. Collecting the metrics that matter and measuring results in order to iterate and improve;

6. Increasing collaboration between sales and marketing, made easier through quantifiable measures of success;

7. Maintaining — or even increasing — marketing budgets during a difficult economy in order to increase business momentum, seize new opportunities, and gain the competitive advantage.

The Act-On white paper based on this research can be found at

If you are interested in learning how to integrate these 7 key factors into your law firm marketing program, I suggest you attend a Rainmaker Retreat, our two-day marketing boot camp for attorneys. Our program touches on all these factors, with actionable items you can implement today.

Here are the upcoming dates for the Rainmaker Retreat:

December 7-8, 2012 – Los Angeles, CA

January 18-19, 2013 – Las Vegas, NV

February 15-16, 2013 – Orlando, FL

Go to or call 888-588-5891 to register now.


Free Report: 4 Myths That Keep Attorneys From Building A Referral-Based Practice

Referrals are the lifeblood of many law practices, and building a good referral program takes a proven process.  Stephen Fairley unveils the 4 Myths That Keep Attorneys from Building a Referral-Based Practice in his new free report.  Read and discover:

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