Research has shown that there are four primary reasons clients leave law firms:
9% are poached by competitors.
10% leave for personal reasons — the case is over, they decide not to pursue the matter, etc.
14% leave because they are dissatisfied with the service.
67% leave because of an attitude of indifference from the
One of the main ways to differentiate your law firm is by focusing on the client experience, the way your prospects and clients experience your law firm. At our monthly Rainmaker Retreat, I teach attorneys how to micromanage the client experience by paying attention to these four things:
Analyze every impact point. Impact points
If you want to get 2017 off to a great start in terms of new business, I have a few ideas for you. You’ll want to get started now, which the normally slow holiday time will probably allow you to do.
Clients
When business demands slow as they always do around the holidays, take the
I know there are many attorneys who have wondered at one time or another if they should pursue a mass tort practice. After all, mass torts is a highly lucrative area of practice for personal injury attorneys — much more so than if you are only taking on single event cases.
So how do you
Here is the 4th key to breaking the 7-figure barrier for your law firm:
Key #4: Pay attention to your firm’s finances.
A 2014 LexisNexis survey of 309 U.S.- based law firms – 75 percent of which were firms with less than 10 attorneys – reports that 39 percent of a typical practice’s client accounts
I have probably helped more attorneys break the seven-figure barrier in revenues than anyone else. I’m not telling you this to brag, but to share with you the keys to breaking the seven-figure barrier based on my experiences.
Key #3: Identify your ideal target market.
Your ideal target market (ITM) is the person or company
I have personally trained over 18,000 lawyers on how to manage and market their firms more efficiently and effectively. I have probably helped more attorneys break the seven-figure barrier in revenues than anyone else. I’m not telling you this to brag, but to share with you the keys to breaking the seven-figure barrier based on
It’s no surprise when laid-off lawyers or law school grads who can’t find a job hang out their own shingles, but there are even more attorneys heeding the siren call to start up their own firm in order to achieve a better work-life balance (if that even exists).
You may feel at times that starting
I travel a lot, both for business and pleasure. Like many others of you who have traveled a lot over the years, I can get pretty depressed about the state of the travel industry these days.
Back in the day, traveling was an event that you dressed appropriately for and looked forward to. Today, you’re
I am in San Francisco today speaking at the National Association of Consumer Bankruptcy Attorneys (NACBA) annual national convention. I’m well into the double-digits for the number of speeches I’ve given this year and even with all the hassles of travel these days, there is one very good reason I give so many talks: it